Canara Bank : GeM bid ref no. GEM/2023/B/3770428 dated 01/08/2023 for Selection of Service Provider for Delivery of International SMS And IVR Solution in Canara Bank.

Bid Number/बोली मांक ( बड संया):

GEM/2023/B/3770428

Dated/ दनांक : 01-08-2023

Bid Document/ बड द तावेज़

Bid Details/ बड ववरण

Bid End Date/Time/ बड बंद होनेक तार ख/समय

23-08-2023 15:00:00

Bid Opening Date/Time/ बड खुलनेक

23-08-2023 15:30:00

तार ख/समय

Bid Offer Validity (From End Date)/ बड पेशकश

180 (Days)

वैधता (बंद होनेक तार ख से)

Ministry/State Name/मंालय/रा य का नाम

Ministry Of Finance

Department Name/ वभाग का नाम

Department Of Financial Services

Organisation Name/संगठन का नाम

Canara Bank

Office Name/कायालय का नाम

Department Of Information Technology

Item Category/मद केटेगर

Custom Bid for Services - Selection of Service Provider for

Delivery of International SMS And IVR Solution in Canara

Bank

Contract Period/अनुबंध अविध

3 Year(s)

MSE Exemption for Years Of

Experience/अनुभव के वष

सेएमएसई छूट/ and

Yes

Turnover/टनओवर के िलए एमएसई को छूट

ा

है

Startup Exemption for Years Of

Experience/अनुभव के वष

से टाटअप छूट/ and

Yes

Turnover/ टनओवर के िलए

टाटअप को छूट

ा

है

Experience Criteria,Bidder Turnover,Certificate (Requested

in ATC),Additional Doc 1 (Requested in ATC),Additional Doc

Document required from seller/ व ेता सेमांगे

2 (Requested in ATC),Additional Doc 3 (Requested in

ATC),Additional Doc 4 (Requested in ATC)

गए द तावेज़

*In case any bidder is seeking exemption from Experience /

Turnover Criteria, the supporting documents to prove his

eligibility for exemption must be uploaded for evaluation by

the buyer

Bid to RA enabled/ बड से रवस नीलामी स

य

कया

No

Type of Bid/ बड का कार

Two Packet Bid

Time allowed for Technical Clarifications

during technical evaluation/तकनीक

मूयांकन के

3 Days

दौरान तकनीक प ीकरण हेतुअनुमत समय

Evaluation Method/मूयांकन प ित

Total value wise evaluation

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Bid Details/ बड ववरण

Financial Document Indicating Price

Breakup Required/मूय दशानेवाला व ीय द तावेज

Yes

ेकअप आव यक है

EMD Detail/ईएमड ववरण

Advisory Bank/एडवाईजर बक

Indusind bank

EMD Amount/ईएमड

रािश

3300000

ePBG Detail/ईपीबीजी

ववरण

Advisory Bank/एडवाइजर बक

Indusind bank

ePBG Percentage(%)/ईपीबीजी ितशत (%)

10.00

Duration of ePBG required (Months)/ईपीबीजी क

अपे त अविध (मह ने).39

(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this Policy./जेम क शत केअनुसार ईएमड छूट केइ छुक बडर को संबंिधत केटेगर केिलए बड केसाथ वैध समिथत द तावेज़ तुत करनेहै। एमएसई केटेगर केअंतगत केवल व तुओंकेिलए विनमाता तथा सेवाओंकेिलए सेवा दाता ईएमड सेछूट केपा ह। यापा रय को इस नीित के दायरेसेबाहर रखा गया है।

(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable./ईएमड और संपादन जमानत रािश, जहांयह लागूहोती है, लाभाथ केप म होनी चा हए।

Beneficiary/लाभाथ :

General Manager

Canara Bank, Head Office, CP & VM Vertical, IT Wing No.14, Naveen Complex, M G Road Bangalore - 560001 (S K L Das)

Splitting/ वभाजन

Bid splitting not applied./बोली वभाजन लागूनह ं कया गया

MII Compliance/एमआईआई अनुपालन

MII Compliance/एमआईआई अनुपालन

Yes

1. If the bidder is a Micro or Small Enterprise as per latest definitions under MSME rules, the bidder shall be exempted from the requirement of "Bidder Turnover" criteria and "Experience Criteria" subject to meeting of quality and technical specifications. If the bidder is OEM of the offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. In case any bidder is seeking exemption from Turnover / Experience Criteria, the supporting documents to prove his eligibility

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for exemption must be uploaded for evaluation by the buyer.

Additional Qualification/Data Required/अित र यो यता /आव यक डेटा

Scope of Work:1690898206.pdf

Service Level Agreement (SLA):1690898212.pdf

Payment Terms:1690898219.pdf

GEM Availability Report ( GAR):1690893279.pdf

This Bid is based on Quality & Cost Based Selelction (QCBS) . The technical qualification parameters are :-

Parameter Name

Max Marks

Cutoff Marks

Qualification Methodology

Document

As per RFP document

100

50

View File

Total Minimum Qualifying Marks for Technical Score: 50

QCBS Weightage(Technical:Financial):70:30

Presentation Venue:As per RFP document and future communications

Pre Bid Detail(s)

Pre-Bid Date and Time

Pre-Bid Venue

11-08-2023 16:00:00

As per the RFP document

Custom Bid For Services - Selection Of Service Provider For Delivery Of International SMS And IVR Solution In Canara Bank ( 1 )

Technical Specifications/तकनीक विश याँ

Specification

Values

Core

Description /Nomenclature of Service Proposed for procurement using custom bid functionality

Selection of Service Provider for Delivery of International SMS And IVR Solution in Canara Bank

Regulatory/ Statutory Compliance of Service

YES

Compliance of Service to SOW, STC, SLA etc

YES

Addon(s)/एडऑन

3 / 7

Additional Specification Documents/अित र विश द तावेज़

Consignees/Reporting Officer/परेषती/ रपो टग अिधकार

Consignee

S.No./. Reporting/Officer/

Address/पता

सं.

परेषती/ रपो टग

अिधकार

560001,Canara Bank DIT Wing

Head Office (Annexe) No. 14 M

The quantity

of

procurement "1" indicates Project based or Lumpsum based hiring.

Additional

Requirement/अित र

आव यकता

1

Akhil T Money

G Road Naveen Complex

Bangalore-560001

Buyer Added Bid Specific Terms and Conditions/ ेता ारा जोड़ गई बड क वशेष शत

Bidders can also submit the EMD with Account Payee Demand Draft in favour of

Procurement Group DIT Wing payable at

Bangalore

.

Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the Buyer within 5 days of Bid End date / Bid Opening date.

3. Forms of EMD and PBG

Bidders can also submit the EMD with Payment online through RTGS / internet banking in Beneficiary name

Procurement Group DIT Wing Account No. 0792201002351

IFSC Code CNRB0000792 Bank Name

CANARA BANK Branch address

TRINITY

.

Bidder to indicate bid number and name of bidding entity in the transaction details field at the time of on-

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line transfer. Bidder has to upload scanned copy / proof of the Online Payment Transfer along with bid.

Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides PBG which is allowed as per GeM GTC). DD should be made in favour of

Procurement Group DIT Wing payable at

Bangalore

12. Forms of EMD and PBG

Successful Bidder can submit the Performance Security in the form of Payment online through RTGS / internet banking also (besides PBG which is allowed as per GeM GTC). On-line payment shall be in Beneficiary name

Procurement Group DIT Wing Account No. 0792201002351

IFSC Code

5 / 7

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Disclaimer

Canara Bank Ltd. published this content on 01 August 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 02 August 2023 06:05:43 UTC.